Facility Maintenance

Fix it. Faster. Easier.

Maintenance technicians work behind the scenes to keep your facility running smoothly. From requestor to dispatcher to tradesperson, communication is key to finding and fixing the problem, managing schedules and expectations along the way.

My work on this project involved end-to-end design of the mobile app. We conducted extensive research of maintenance technician routines and behaviors to meet user needs. One of my primary goals was to expose the wealth of information available from the equipment’s maintenance history and technical documentation in order to allow technicians to make more informed decisions on the job.